👨‍💻 I'm a Salesforce enthusiast, web designer and technologist. I use this website as a way to track my progress with Salesforce, utilizing Salesforce to provide solutions to real business problems.
Projects
đź’ˇIntelligent Partner Lifecycle Optimizer
I architected an end-to-end partner management solution designed to seamlessly onboard vendors and proactively manage their performance through automated health tracking for a premium E-commerce platform. This system automates the entire lifecycle—from initial onboarding to AI-driven performance optimization—ensuring high service standards across the vendor network.
🌿 Vietnam E-Commerce Eco-Refund Engine
This Salesforce solution transforms the traditional, carbon-heavy refund process into a sustainable "Green" lifecycle — offering AI-generated Eco-Credit alternatives to reduce physical returns, logistics costs, and carbon emissions.